Active listening is an active process, it is not just simply giving attention to the speakers, but also to show the verbal and non-verbal signs at the same time to let people know you are really digesting what they are…
You might wonder, how do you say no and not feel bad about it? To answer that, you must first understand why people feel bad turning someone down. Saying no may feel aggressive, like you’re rejecting the person. Most people…
Everyone is selfish to a certain extent. While normal levels of self-love, self-value and self-confidence are important for people to function well, there is a line between these characteristics and being a little too self-absorbed, arrogant or just plain narcissistic.…
Kindness is the state of caring about other people’s well-being and taking action to help make other people’s lives better and happier. When someone does something kind for us, we like them more and we want to cooperate with them…
“A child is going to remember who was there, not what you spent on them. Kids outgrow toys and outfits, but they never outgrow time and love.” I love this quote because it puts things in perspective, and it’s true…
A couple of years ago, I worked with a co-worker who hated me. She talked negatively about me to other team members and challenged me openly on several occasions. The cherry on top? She told my boss she was better…
It doesn’t matter how bad you are at small talk: With practice and the right strategies, you can improve. Small talk is a skill just like any other. 1) Look for opportunities to make small talk. The more frequently you…
Making decisions seems particularly challenging when life is at its fastest and time seems short. Often, it’s just a case of being able to step back and weigh the pros and cons – which means making some bigger changes to…
